Terms of Service

OVERVIEW

This website is operated by ZenHima. Throughout the site, the terms “we”, “us” and “our” refer to ZenHima. ZenHima offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all terms, you may not access the website or use any Services.

We reserve the right to update or change these Terms at any time by posting updates on our website. It is your responsibility to check this page periodically. Continued use of the site constitutes acceptance of any changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction (including copyright laws).

You must not transmit worms, viruses, or destructive code.

Any breach of these Terms will result in immediate termination of Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

Your content (excluding credit card information) may be transferred unencrypted over networks. Payment data is always encrypted.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without written permission.

Headings are for convenience only and do not affect interpretation.

SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general information only and should not be solely relied upon for decision-making.

We may update content at any time without obligation to do so.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices may change without notice.

We may modify or discontinue the Service at any time without liability.

SECTION 5 – PRODUCTS OR SERVICES

Certain products are available exclusively online and may have limited quantities.

These products are subject to our Return & Refund Policy: [LINK TO REFUND POLICY]

We attempt to display product colors and images accurately but cannot guarantee screen accuracy.

We reserve the right to:

• Limit sales by person, region, or jurisdiction
• Limit quantities
• Discontinue products at any time
• Change pricing without notice

All offers are void where prohibited.

We do not guarantee product quality will meet expectations or that Service errors will be corrected.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

We may limit or cancel quantities purchased per person, household, or order.

You agree to provide accurate and complete purchase information and update it as needed.

We may contact you if an order is modified or cancelled.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties.

Use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or content.

Any transactions with third parties are solely between you and the third party.

SECTION 9 – USER COMMENTS

If you submit comments or suggestions, you agree we may use them without restriction.

We are not obligated to:

• Keep comments confidential
• Pay compensation
• Respond to comments

You are solely responsible for your submissions.

SECTION 10 – PERSONAL INFORMATION

Your personal information is governed by our Privacy Policy: [LINK TO PRIVACY POLICY]

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time without notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site for:

• Illegal purposes
• Violating laws or regulations
• Infringing intellectual property rights
• Harassment or discrimination
• Uploading malware or viruses
• Collecting personal data of others
• Spam, phishing, scraping, or hacking
• Any immoral or obscene purpose

We may terminate your access for violating any prohibited use.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, or error-free service.

All products and services are provided “as is” and “as available”.

ZenHima shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of our services or products.

Some jurisdictions do not allow limitation of liability, so limitations apply to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold ZenHima harmless from any claims arising from your violation of these Terms or applicable laws.

SECTION 15 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions remain valid.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party.

We may terminate access if we suspect violation of Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and ZenHima.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of China.

🇪🇺 SECTION 18.1 – EU CONSUMER RIGHTS (IMPORTANT PROTECTION CLAUSE)

For customers located in the European Union, nothing in these Terms shall limit or exclude any rights granted under mandatory consumer protection laws of their country of residence.

EU consumers remain protected by applicable laws, including the EU Consumer Rights Directive and relevant national legislation.

In case of conflict between these Terms and mandatory EU consumer protection laws, the mandatory laws of the consumer’s country of residence shall prevail.

SECTION 19 – CHANGES TO TERMS

We may update or replace any part of these Terms at any time.

It is your responsibility to check this page periodically.

Continued use of the website constitutes acceptance of changes.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms should be sent to:

📧 support@zenhima.com
📱 WhatsApp: +86 18782977830