ZenHima FAQ

1. General Questions

  • What is ZenHima?
    ZenHima is an online platform dedicated to authentic Tibetan jewelry, Himalayan artifacts, and spiritual accessories, blending ancient traditions with modern mindfulness.

  • What makes your products unique?
    Some of our jewelry is specially blessed by revered Buddhist monks, purified and spiritually elevated to bring good fortune and dispel misfortune.

2. Product Questions

  • What are Dzi beads, and how are they used?
    Dzi beads are sacred Tibetan artifacts used for meditation, protection, and spiritual growth. Explore their meanings and symbolism in our Dzi Bead Collection.

3. Ordering and Payment

  • How do I place an order?
    Simply add items to your cart, proceed to checkout, and complete the payment securely via our supported methods.

  • What payment methods do you accept?
    We currently accept PayPal payments only. In the future, we plan to introduce more payment options to enhance your shopping experience.

4. Shipping and Delivery

  • Do you ship internationally?
    Yes, we ship to most countries worldwide. Delivery times vary by location—check our Shipping Policy for details.

  • How can I track my order?
    Once your order is shipped, we’ll send you a tracking link to monitor its progress.

5. Returns and Refunds

  • What is your return policy?
    We accept returns within 30 days of delivery for unused items. Visit our Return Policy for more information.

  • How do I request a refund?
    Contact our support team at zwglmx@gmail.com or via WhatsApp at +86 18782977830, and we’ll guide you through the process.

6. Cultural and Product Care Questions

  • How should I care for my Tibetan jewelry?
    Clean your jewelry with a soft cloth and avoid exposing it to harsh chemicals or prolonged sunlight.

  • Can I use singing bowls for meditation?
    Absolutely! Our singing bowls are designed to aid in meditation and sound healing. Learn how to use them in our meditation guide.

Why choose us?

Each piece at ZenHima tells a story — handcrafted by skilled artisans, infused with cultural meaning, and designed to enrich your spiritual journey. From Dzi beads and meditation malas to singing bowls and mandalas, we ensure every item embodies authenticity and quality.

A Bridge Between Worlds

With a focus on sustainability and fair trade, we bring the Himalayan spirit to your doorstep, whether you’re seeking spiritual growth, unique artistry, or meaningful gifts.

Discover Your Zen

Join us on this journey of discovery and connection. At ZenHima, we are more than a store — we are a bridge to the sacred traditions of the Himalayas, inviting you to explore mindfulness, beauty, and balance in every moment.

Discover the art of mindful living with ZenHima.